Notify Slack channels or create custom tickets on your issue manager when a bug happens.
Add a button to your app to allow your customers or testers to easily report bugs.
Increase your coverage with auto-generated test scripts from your reports.
Set admins and invite guests who only need to create the occasional bug report.
On the sidebar of your workspace dashboard page, click on the add button to create as many collections as you need to organise your sessions (features, projects, sprints...).
Enable the team integration toggle for Slack on your workspace integration settings page and authenticate. Then configure where links should be posted when a session is uploaded to each collection.
Enable the team integration toggle for your issue manager (Linear, Jira) on your workspace integration settings page and authenticate. Then configure how tickets should be created when a session is uploaded to each collection.
‍
Learn more about our integrations here.
Go to your workspace SDK settings page to create a new public app ID. Whitelist domains where you’ll be using it and select the collection that should receive its uploads.
Copy-paste the starter snippet from the SDK documentation into your page's <body>, replacing the app ID with your own. A report bug button will appear in your page.
SDK comes pre-configured with default screens and options, allowing you to start using it right away. Check the customization documentation for more configuration options.
‍
Continue learning about the Web SDK here.
Pick a bug report you’d like to cover with an automated E2E test and head to the E2E Helper tab on the Developer Tools. You’ll find auto-generated templates for the most popular testing frameworks, based on the session data.
Use the integrated editor to complete your test script from your template, naming your tests and adding any assertions you need.
Download your finished script and add it to your testing suite.
The member role is ideal for growing teams when it is no longer appropriate for every user to have administrative privileges.
Go to your team settings page and assign the member role to them.
The guest reporter role allows anyone to report bugs to your workspace, while restricting their access to just their own reports (and doesn’t use up any seats on your plan).
Grant this occasional access to Bird Eats Bug going to your team settings page and selecting the guest reporter role when sending an invite.
‍
Continue reading about our team roles here.