PricingDocs
All you can do with premium
Automate your workflow
Notify Slack channels or create custom tickets on your issue manager when a bug happens.
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Add a customer feedback widget
Add a button to your app to allow your customers or testers to easily report bugs.
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Turn sessions into E2E tests
Increase your coverage with auto-generated test scripts from your reports.
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Welcome anyone to your team
Set admins and invite guests who only need to create the occasional bug report.
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Automate your workflow
Step 1 Create collections
On the sidebar of your workspace dashboard page, click on the add button to create as many collections as you need to organise your sessions (features, projects, sprints...).
Step 2 Configure Slack notifications
Enable the team integration toggle for Slack on your workspace integration settings page and authenticate. Then configure where links should be posted when a session is uploaded to each collection.
Step 3 Automate the creation of tickets
Enable the team integration toggle for your issue manager (Linear, Jira) on your workspace integration settings page and authenticate. Then configure how tickets should be created when a session is uploaded to each collection.
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Learn more about our integrations here.
Add a customer support widget
Step 1 Generate a public app ID
Go to your workspace SDK settings page to create a new public app ID. Whitelist domains where you’ll be using it and select the collection that should receive its uploads.
Step 2 Install the web SDK
Copy-paste the starter snippet from the SDK documentation into your page's <body>, replacing the app ID with your own. A report bug button will appear in your page.
Step 3 Customize the widget
SDK comes pre-configured with default screens and options, allowing you to start using it right away. Check the customization documentation for more configuration options.
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Continue learning about the Web SDK here.
Turn sessions into E2E tests
Step 1 Get a template
Pick a bug report you’d like to cover with an automated E2E test and head to the E2E Helper tab on the Developer Tools. You’ll find auto-generated templates for the most popular testing frameworks, based on the session data.
Step 2 Complete your test script
Use the integrated editor to complete your test script from your template, naming your tests and adding any assertions you need.
Step 3 Run tests
Download your finished script and add it to your testing suite.
Welcome anyone to your team
Step 1 Remove unnecessary privileges
The member role is ideal for growing teams when it is no longer appropriate for every user to have administrative privileges.
Go to your team settings page and assign the member role to them.
Step 2 Invite occasional reporters
The guest reporter role allows anyone to report bugs to your workspace, while restricting their access to just their own reports (and doesn’t use up any seats on your plan).
Grant this occasional access to Bird Eats Bug going to your team settings page and selecting the guest reporter role when sending an invite.
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Continue reading about our team roles here.
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