Privacy Policy

We have implemented technical and organizational measures to ensure that the data protection regulations are observed both by us and by external service providers. The website is operated through a safe SSL-connection. If an SSL-connection is activated third parties are prevented from reading any data that is transferred by you to us.

Your rights

You have the following rights:

• the right to access,
• the right to rectification or erasure,
• the right to restriction of processing
• the right to data portability,
• the right to withdraw your consent.

You further have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data based on point e or f of Art. 6 para. 1 s.1 GDPR, including profiling based on those provisions.

To act according to your rights set forth above you may contact us via email to legal [at] birdeatsbug.com.

Storing and deleting data

The data are deleted if you withdraw your consent and/or such data are no longer necessary for the purpose of processing. We or the engaged third party services delete your data according to the following criteria: Time and completion of requests, lapse of legal retention periods, settings provided by third party providers etc. Furthermore, we store your data if we are obliged to do so in accordance with any legal retention periods.

Sharing data

Bug Capture lets you share your recordings with other people via a unique, cryptographically secure, randomly generated link. This link can be considered secure as a result of that, and practically can only be accessed by people who you share the link with.

However, when you share information publicly, your content may be viewed by anyone who has a link to the given session. If you were to inadvertently disclose the exact link of a session to an unintended third-party, that third-party would be able to access the session.

Data processing on the website

Visiting the website

We (or the web space provider) collect data on each visit to our website (so-called server log files) for statistical evaluations for the purpose of optimizing our services and in order to guarantee the stability and operational security of the website.

Cookies

Our website uses first and third-party cookies , for technical reasons, customization, and to provide analytics. For more information and rights please refer to our cookies policy.

Contacting us, newsletters

Contacting us; emails

If you send us any requests via email or otherwise contact us your details in this request are processed by us as follows:

Newsletter

With the email newsletter we inform you about our products and services. For the registration to the newsletter only the email address is needed. If you register for the newsletter, your email address will be transmitted to us (or to the engaged third party provider) and stored there. After registration, you receive an email to confirm the registration ("opt-in").

We use third party providers for the purpose of sending newsletters. For this purpose, the service may process the IP address, device name, mail provider, first and last name and date on servers in the USA. For more information please also refer to the list of third party providers set out here (see table below): 

Withdrawal of consent / OPT-OUT: You can withdraw their consent to the processing of Data for the purpose of sending the newsletter or evaluation of related data at any time. The withdrawal can take place over a link, which is contained in each newsletter, or by separate message to us. You will not incur any costs other than the transmission costs according to the basic tariffs.

Data processing when using Bug Capture Services

When signing up for our Service(s) or entering into an agreement with us, we will process your data on the basis of initiating a business relationship or continuing an existing business relationship (legal basis Art. 6 para. 1 s.1 lit. b GDPR).

Pages on external social media

We operate social media pages, whereas data are processed by us and the provider of the social media. This type of service allows interaction with social networks or other external platforms directly from the pages of birdeatsbug.com.

The respective provider of social media assumes the data protection obligations towards you, such as information on data processing, and is the contact person for rights. This follows from the fact that such a provider has direct access to the relevant information on the social media pages and the processing of data. However, you are also welcome to contact us if this should become necessary and we will then forward the request to the respective provider if necessary.

With social media pages we can communicate with and provide you with interesting information. We may receive further Data through comments, shared images, messages and reactions, which we then process to answer or communicate with you. If you use social media on several end devices, a cross-device analysis of the data can take place. Furthermore, the providers of the social media pages may also use cookies and tracking technologies to analyze and improve their services.

Data processing takes place with consent or for the purpose of answering user enquiries (Art. 6 para. 1 s.1 lit. a or b GDPR) or on the basis of legitimate interests in improving the services, advertising and marketing activities and presentation to the outside world (Art. 6 para. 1 s.1 lit. f GDPR). The interaction and information obtained through birdeatsbug.com are always subject to your privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when you do not use it.

It is recommended to log out from the respective services in order to make sure that the processed data on birdeatsbug.com isn't being connected back to your social media profile.

Page insights on Facebook

Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA or Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) and we use the Page Insights function to process statistical data from Users of Facebook pages (see also the agreement at: https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called 'page insights', which are described in more detail at https://www.facebook.com/business/a/page/page-insights.

Evaluations and statistics are generated in the form of page insights from the usage data of the Facebook pages, which support us in improving marketing activities and external presence. We may also learn about users and their behavior who interact with or use our Facebook Pages to display relevant content and develop features that may be of interest to them. These page statistics show, for example, which people from certain target groups interact most with Facebook Pages or which content on the Facebook Page was visited, shared or licked when and how often. When classifying people into target groups, demographic data or data about the location of a person is also included in order to place targeted advertisements with these people. The data collected in this way is statistically processed and usually anonymous, i.e. we cannot establish any reference to the individual person. Information on these page insights and data processing can be found, for example, in Facebook's data protection statement at https://www.facebook.com/policy.php or at https://www.facebook.com/business/a/page/page-insights. Facebook also uses cookies and storage technologies. More information can be found here: https://www.facebook.com/policies/cookies/

Settings: https://www.facebook.com/settings

Page insights on Instagram

When using Instagram and you have an account there, Instagram can assign your activities to your profiles there. Instagram (by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) and we use the Instagram Insights function to process statistical data from users of our Instagram pages (see also for Facebook which is connected to the provider of Instagram the agreement at: https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called 'Instagram Insights' which are described in more detail at https://help.instagram.com/788388387972460?helpref=faq_content. Instagram also uses cookies and similar technologies. For more information please refer to:http://instagram.com/about/legal/privacy/

Settings: https://www.instagram.com/accounts/privacy_and_security/‍

Data processing on the Twitter page

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network by us. We may interact with data included on the Twitter Page via the service by Twitter (Twitter, Inc., 1355 Market Street #900, San Francisco, CA 94103, USA / Twitter International Company, Attn: Data Protection Officer, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland). Twitter also uses Cookies. More information: https://twitter.com/de/privacy

Settings: https://help.twitter.com/de/managing-your-account/ /https://twitter.com/personalization‍

Data processing on the LinkedIn page

We may interact with data included on the LinkedIn Page via the service by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland / LinkedIn Corporation, 1000 W. Maude Ave., Sunnyvale, CA 94085, USA. LinkedIn also uses Cookies. More information: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy

Settings: https://www.linkedin.com/psettings/privacy‍

List of third party data processors