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Remote work is on the rise, and for good reason. Not only does it allow employees to live and work where they want, but also gives them more flexibility with their time. However, remote product teams can run into some issues that make it difficult to get work done. Bugs can be tough to handle without direct, in-person contact. Developers will spend hours on unnecessary back-and forth with bug reporters just so they can diagnose and fix issues as fast as possible.
To help you avoid these pitfalls, we've compiled six quick tips for any remote team to get the most out of Bird when it comes to dealing with pesky bugs.
Our voice and camera recording feature helps to explain your actions and expected behaviors when reporting bugs. With options to give greater detail, developers will get more context, helping them understand what you mean exactly when describing an issue, and help them find and fix the problem faster.
To activate microphone and camera recording, simply open the Bird extension and click the toggles next to the mic and camera icon before recording. This enables Bird to automatically capture all important data while you reproduce a bug: your voice, your camera, along with all the technical logs in the background — no extra work needed from your side.
Bug Watch allows Bird to continuously capture logs and look for errors in the background on the pages you want it to. This might include your beta/staging environment or pages you test regularly, enabling a bunch of handy features to help you report and fix bugs faster. Click here to learn more.
Create team workspaces, invite your team and report bugs to a shared space — this means that you can communicate a bug to your team within seconds. You can also easily set different permissions for your team members to easily access either request updates or jump right into fixing bugs. We've also made it possible for you to invite a member straight from the bug report itself.
Speaking of permission levels, here are the different roles that you can set:
Have several different projects to work one? Multiple workspaces makes it easy for you to move sessions between workspaces and configure integration independently.
Use Bird to manage all bug reports in one place, improving your workflow without any changes to your current setup. Here's a list of all the tools you can integrate Bird with (don't see what you're using? Request it here).
When it comes to sharing, you have two options to communicate or share a bug:
Was this bug solved? What is the current status of this bug? Struggling to keep track of your bug reports' statuses will be a thing of the past with this new and improved status label. You can now create, edit, and apply your own labels to any session in your workspace. You can also edit existing labels or remove ones you don’t need — Everyone in your team will immediately get updated whenever the status is changed. Head to Settings > Workspace to give it a try.
Try Bird on your next bug — you'll love it
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Try Bird on your next bug - you’ll love it
Julie, Head of QA
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