Focus on maintaining the quality of your work, not the process of it
Give more context/clarity
Each issue you report comes with all the data engineers need
Unlimited recording time
Record testing without losing detail, no limit on recording length
Improve case resolution time
Resolve support tickets faster
Spend more time on resolving customer issues and less time describing bugs.
More data for engineers
Auto-include everything engineers need. Avoid clarification questions.
Maintain high quality code
Easily identify and reproduce issues
Save time and nerves when fixing bugs
Stop unnecessary back-and-forth
Less time spent following up, more time for building new features.