Troubleshooting

I can't upload a video

Last updated on
March 14, 2022

Having issues uploading a video? Follow the steps below:

1. Log out of your Bird account
2. Hard refresh the app (Shift + Cmd + R for Mac / Shift + Ctrl + R for Windows)
3. Log in again and try to upload

Still need help? Reach out via our Slack channel or support@birdeatsbug.com.

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