Vulnerability Disclosure Policy

Bird Eats Bug is committed to ensuring the safety and security of our customers and employees.

We aim to foster an environment of trust, and an open partnership with the security community, and we recognize the importance of vulnerability disclosures and whistleblowers in continuing to ensure safety and security for all of our customers, employees and company. We have developed this policy to both reflect our corporate values and to uphold our legal responsibility to good-faith security researchers that are providing us with their expertise and whistleblowers who add an extra layer of security to our infrastructure.

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Vulnerability Report

How to submit a vulnerability

If you've discovered a vulnerability in the Bird Eats Bug application, please don't share it publicly. Instead, please submit a report to us via security [at] birdeatsbug.com. We review all security concerns brought to our attention, and we take a proactive approach to emerging security issues.

What we would like to see from you:

• Please only submit actual security vulnerabilities
• Please don't report misconfigured headers that don't lead to an actual security vulnerability in the application.
• Please don't report DoS attacks
• Well-written reports in English will have a higher probability of resolution.
• Please include how you found the bug, the impact, and any potential remediation.
• Please include any plans or intentions for public disclosure.

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If you want to learn more of how we process your data please visit our Terms of Service. If you want to learn about the principles and practices carried out by our team to safeguard the privacy, security, and reliability of our service please visit our Security and Privacy.

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Whistleblower Report

How to submit a report

To anonymously report an information security program violation or a violation of related laws and regulations, please use this form.

What you can expect from you:

• Detailed report made in good faith (good faith means the truthful reporting of a company-related violation of information security policies, procedures, or regulations, as opposed to a report made with reckless disregard or wilful ignorance of facts) or based on a reasonable belief (reasonable belief refers to the subjective belief in the truth of the disclosure AND that any reasonable person in a similar situation would objectively believe based on the facts).
• Details of the violation (i.e., what, how, why).
• Details of the reported event, with facts (i.e., who, where, when).
• You are NOT responsible for investigating the alleged violation, or for determining fault or corrective measures.

What you can expect from Bird Eats Bug:

• Your report will be submitted to the Security Officer for review.
• Protection of your identity and confidentiality (CAVEAT: It may be necessary for your identity to be disclosed when a thorough investigation, compliance with the law, or due process of accused members is required).
  
• Protection against any form of retaliation and harassment, such as termination, compensation decreases, or poor work assignments and threats of physical harm. If you believe that you are being retaliated against, immediately contact the Security Officer. Any retaliation or harassment against you will result in disciplinary action. (CAVEAT: Your right for protection against retaliation does not include immunity for any personal wrongdoing alleged in the report and investigated).
• Due process for you and for the accused member(s).
• Corrective actions taken to resolve a verified violation and a review and enhancement of applicable policies and procedures, if necessary or appropriate.
• Continuous information security awareness training and understanding your rights as a whistleblower.