Prashant Hegde specializes in building high-performing teams. He is an accomplished writer and an international speaker.
Building effective teams is a necessity for every testing leader today. Successful leaders have one thing in common - their vision, the ability to see the big picture and visualize success in the long term. At some point, all testing leaders ask themselves, “How do I take my testing team to the next level?”
You have come to the right place. This article discusses ideas that will help you to maximize your team’s engagement and productivity. Here are five clever ways to take your testing team to a whole new level.
Testers have a lot more to offer than just testing. However, tester’s often limit themself only to traditional testing responsibilities like testing functionality, finding bugs, or automating tests. These self-imposed boundaries severely limit their potential. Testers need to break these boundaries and start owing responsibilities that add more value to the organization.
Below are a few ideas:
Help your organization to create a world-class product that users love.
Involve in customer discussions with the product, marketing, customer success, or sales teams. Try to understand your organization’s business better.
Use the insights from these learnings to devise a test strategy that can help you and your organization succeed.
Tester’s love discovering bugs but documenting them saps their energy. Tester’s spend their maximum time writing bugs, a cumbersome and time-intensive activity. Tester’s know the significance of a good bug report. But when working in compressed test execution cycles and there are too many bugs to report, testers may have to cut corners to meet the deadlines.
A comprehensive and informative bug report is essential for the developer to understand and debug any issue. However, poor bug reports lead to confusion as they are unclear and lack necessary details. Additionally, they lead to the back-and-forth between developers and testers, slowing down the entire development process.
Bird Eats Bug is a modern bug reporting tool that enables you to create high-quality bug reports instantly by automating the most time-consuming tasks. With a click of a button, Bird captures steps to reproduce and all the technical information (console logs, network logs, system information, etc.) needed by the developer to debug the issue. You can also create an audio/video explanation in case of a complex bug. Bird provides multiple visual recording options and seamlessly integrates with your existing tools like Jira, Github, Trello, Slack, etc.
Testing Leaders need to ensure that their teams spend maximum time on testing rather than reporting bugs. Automating bug reporting increases the efficiency of your testing team and helps in accelerating your release velocity.
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Every organization needs to transform to keep evolving and meet its strategic objectives. Resistance to change is the most significant barrier for every transformation initiative. A top-down approach to a transformation may not be practical as the team members are affected and responsible for executing the change. To mitigate team–resistance, leaders need to develop champions who live and breathe the recent change. Creating champions within the team is the key to successfully adopting the new change.
Transformation champions are highly valued and respected as they drive a change to create a competitive edge for their organization. Being a transformation champion can be a very rewarding and enriching experience for the testers. As a testing leader, help your organization succeed in change management - and get involved in Agile/DevOps, trying out new technology, or any other transformation initiatives.
In software development, testing in production is considered taboo. Tester’s stay away from testing in production due to a restricted mindset and limited permissions.
We need to realize that testing on the staging or test environments is not enough because:
Remember that testing in production should not be a substitute for pre-production testing. Testing in production is a shift-right activity that you should consider part of your testing strategy. Modern development teams have realized the benefits of testing in production and can release faster with confidence.
As a testing leader, empower your team members to test in real-user conditions without impacting your customers. Below are some shift-right approaches that let tester’s safely test a new feature on the production scale and data.
Testers need to constantly update themselves with the latest technologies and skills to avoid getting outdated. Upskilling testers within the team becomes vital to meet your organization's expectations and needs. Hiring new testers with the latest skills is not a sustainable solution.
A learning culture encourages and values learning. Furthermore, it positively impacts employee engagement, retention, productivity, and overall satisfaction. In fast-paced environments, often learning takes a back seat. Teams may not take learning seriously until you formalize them and tie it to their KPIs.
There’s no one-size-fits-all strategy when it comes to elevating your testing team. I have shared some ideas that worked for me in the past. Experimentation is the key to innovation. Try different approaches until you figure out what works for you. Remember, change is generally a gradual process. Gain momentum by starting with one or two ideas that align with your current testing strategy and will have lesser resistance.
Don't forget to try Bird and enable your testers to create perfect bug reports that developers love.
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